Privacy Policy

Last Updated: August 26, 2026

JS Virtual Bookkeeping Inc. (“JS Virtual Bookkeeping,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request a consultation, or use our bookkeeping and related services.

This Privacy Policy explains the information we may collect, how we collect and use it, when it may be disclosed, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website, contact us, request a consultation, or become a client, including:

  • Your name
  • Email address
  • Phone number
  • Business name
  • Business address
  • Information about your bookkeeping or business needs
  • Information submitted through contact or consultation forms
  • Communications between you and JS Virtual Bookkeeping
  • Documents and information necessary to provide agreed-upon services
  • Any other information you choose to provide

Please do not send passwords, Social Security numbers, banking credentials, payment-card information, tax identification numbers, or sensitive financial documents through a general website contact form or ordinary email.

2. How We Collect Information

We may collect information:

  • Directly from you when you contact us, submit a form, schedule a consultation, or engage our services
  • Automatically when you visit or interact with our website
  • From service providers that help us operate our website or business
  • From bookkeeping, payroll, payment, or business platforms you authorize us to access
  • From your employees, contractors, accountants, attorneys, or other representatives when authorized or reasonably necessary to provide services

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, pages visited, referring website, approximate location, and general website-usage information.

3. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and consultation requests
  • Communicate with prospective and existing clients
  • Understand your business and service requirements
  • Schedule consultations and appointments
  • Evaluate whether our services are suitable for your needs
  • Provide and manage agreed-upon bookkeeping and related services
  • Prepare records, reports, and other agreed-upon deliverables
  • Process and maintain business records
  • Improve our website, services, and customer experience
  • Monitor website performance and usage
  • Maintain security and prevent fraudulent or unauthorized activity
  • Enforce our agreements and business policies
  • Resolve disputes and collect amounts owed
  • Comply with applicable legal and regulatory requirements
  • Send service-related communications and information you request
  • Send occasional marketing communications where permitted by law

We do not use personal information for purposes materially incompatible with those described in this Privacy Policy without providing appropriate notice or obtaining consent when required by law.

4. Client Financial and Business Information

Because JS Virtual Bookkeeping provides bookkeeping services, clients may provide business, financial, payroll, transaction, vendor, customer, employee, contractor, or other information necessary for us to perform the services selected in the client’s Service Agreement and Schedule A.

Client records may contain personal information concerning the client’s owners, employees, customers, vendors, contractors, or other individuals.

We treat client financial and business information as confidential and use it only as reasonably necessary to:

  • Provide the agreed-upon services
  • Follow authorized client instructions
  • Communicate with the client and authorized representatives
  • Maintain appropriate business and professional records
  • Protect our legal rights
  • Comply with applicable legal obligations

Clients are responsible for ensuring that they have the authority to provide information concerning other individuals.

Clients should use secure sharing methods provided or approved by JS Virtual Bookkeeping when transmitting sensitive financial documents or account information.

5. How We Disclose Information

We do not sell or rent personal information.

We may disclose information when reasonably necessary to the following categories of recipients:

Service Providers: Trusted third-party providers that help us host and operate our website, schedule consultations, communicate with clients, process payments, store information, maintain security, or provide bookkeeping-related services.

Bookkeeping and Business Platforms: Software providers and platforms used to perform services authorized by the client.

Contractors and Subcontractors: Authorized personnel who assist with agreed-upon services and are subject to appropriate confidentiality obligations.

Professional Advisors: Accountants, attorneys, insurance providers, consultants, or other professional advisors when reasonably necessary and permitted by law.

Legal and Regulatory Authorities: Government agencies, courts, regulators, law-enforcement authorities, or other parties when disclosure is required or reasonably necessary to comply with law, legal process, court order, or governmental request.

Protection of Rights and Safety: Appropriate parties when reasonably necessary to protect the rights, security, property, or safety of JS Virtual Bookkeeping, our clients, website visitors, or others.

Business Transactions: A buyer, successor, advisor, or other appropriate party if JS Virtual Bookkeeping is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to applicable confidentiality and legal requirements.

We require service providers to use information only for authorized purposes, subject to applicable contracts and legal requirements.

6. Cookies and Website Technologies

Our website may use cookies, analytics tools, log files, and similar technologies to:

  • Operate website features
  • Remember visitor preferences
  • Understand how visitors use the website
  • Measure website traffic and performance
  • Improve website functionality and user experience
  • Maintain website security

Third-party service providers may also collect technical or usage information through technologies used on our website, subject to their own privacy policies.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to every Do Not Track signal.

You may manage cookies and certain tracking technologies through your browser settings and any cookie controls made available on our website.

8. Third-Party Services and Links

Our website may use or connect to third-party services, including website hosting, scheduling, analytics, bookkeeping, payroll, payment, communication, document-storage, review, or other business tools.

Our website may also contain links to third-party websites. Third parties operate under their own terms and privacy policies.

JS Virtual Bookkeeping does not control and is not responsible for the privacy, security, availability, or content of third-party websites or services. We encourage you to review their privacy policies before providing information.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal, financial, and business information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures may include access restrictions, password protection, multi-factor authentication, device-security measures, secure cloud-based platforms, and controlled document sharing through Google Workspace/Google Drive or other client-approved secure systems.

Clients should use the secure document-sharing methods provided or approved by JS Virtual Bookkeeping and should not send passwords, banking credentials, Social Security numbers, or other highly sensitive information through ordinary email or general website contact forms.

However, no method of transmission over the Internet or electronic-storage method is completely secure. Therefore, we cannot guarantee the absolute security of information.

10. Data Retention

We retain personal, financial, and business information only for as long as reasonably necessary to:

  • Provide our services
  • Maintain business and professional records
  • Complete transactions
  • Resolve disputes
  • Enforce agreements
  • Comply with legal, accounting, insurance, and regulatory obligations
  • Fulfill legitimate business purposes

Retention periods may vary depending on the type of information, the nature of the client relationship, applicable contractual requirements, and legal obligations.

When information is no longer reasonably required, we may securely delete, destroy, or anonymize it in accordance with applicable requirements and our business practices.

11. Your Privacy Choices

Depending on applicable law and subject to certain exceptions, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Ask how your information is collected, used, or disclosed
  • Withdraw consent where processing depends on consent
  • Opt out of certain marketing communications

We may need to verify your identity before processing a privacy request. We may deny or limit a request when permitted or required by law, including when information must be retained to provide services, maintain records, resolve disputes, prevent fraud, or comply with legal obligations.

To make a privacy-related request, contact us using the information provided below.

12. Marketing Communications

If you receive marketing or promotional emails from us, you may unsubscribe by using the instructions included in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending necessary service-related, transactional, security, or administrative communications.

13. Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate steps to remove the information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, business practices, technology, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. Material changes may also be posted prominently on the website or communicated through another appropriate method when required by law.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, wish to submit a privacy request, or have concerns about how we handle information, please contact us:

JS Virtual Bookkeeping Inc.
Waterloo, IL 62298
Phone: 323-553-2275
Email: joan@jsvirtualbookkeepinginc.com

Business Hours:
Monday – Friday
8:00 AM – 3:00 PM Central Time

© 2026 JS Virtual Bookkeeping Inc. All rights reserved.